Terms and Conditions
Order Processing
Orders are processed within 3–5 business days after payment confirmation.
Delivery Time
Estimated delivery time is 7–16 business days, depending on the destination, shipping carrier, and customs clearance. Delivery times are estimates and may vary.
Shipping Address Responsibility
Customers are responsible for entering accurate and complete shipping information at checkout.
If incorrect or incomplete details are provided:
BIMOKET cannot resend or replace the order
BIMOKET is not responsible for lost or undelivered shipments
Tracking Information
Tracking details will be sent once your order has been shipped. Please allow several days for tracking updates.
Cancellation Policy
Orders can be canceled within 6 hours of being placed.
After this time:
Orders cannot be canceled due to processing and preparation for shipment
BIMOKET is unable to stop or recall shipped orders
For cancellation requests, please contact contact@bimoket.com as soon as possible.
BIMOKET
Cozy beds for your beloved furry friends.
Email: contact@bimoket.com
Address: Khu 1, Thi Cau, Thanh pho Bac Ninh, Bac Ninh
information centre
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